Right of return
* The consumer has the right to inform the company that he renounces the purchase without penalty and without giving any reason within 14 calendar days from the day following the delivery of the good or the conclusion of the service agreement .
* The goods must then costs within the same period of the buyer in the original , undamaged packaging , along with all accessories, manual (a copy of ) the invoice / delivery note sent to:
Beauty & Relax Utopia
Frans van der Perrekaai 1
* Incomplete , damaged , soiled or used by the consumer goods can not be returned .
* At the latest 30 days after acceptance of the return, the seller will refund any sums paid , except for the direct cost of delivery .
* Ex Article 80 § 4 Act of 14 July 1991 on trade practices and consumer information and consumer protection , the right to cancel does not apply to:
the delivery of products according to the specifications of the consumer have been manufactured or clearly personalized or which can not be returned due to their nature or quickly spoil or age.